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Privacy Policy

Last updated: September 5, 2026

1. Introduction

Tutoring Pros ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website or use our tutoring services, how we use and share that information, and how we keep it secure.

2. Information we collect

We collect the following personal information when you create an account, book a session, or contact us:
  • Full name
  • Email address
  • Phone number
  • Grade level
  • Payment information (processed securely by Stripe; we do not store full card numbers)
  • Session and homework activity within our platform
We may also collect technical information such as your browser type, IP address, and device information through our hosting and analytics providers.

3. How we use your information

We use your information to:
  • Provide and schedule tutoring sessions
  • Send session confirmations, reminders, and homework notifications
  • Process payments and manage subscriptions
  • Communicate with students, parents, and guardians
  • Improve our services and website experience

4. How we share your information

We do not sell your personal information. We share data only with trusted service providers who help us operate our business:
  • Stripe for payment processing
  • Google for Meet links, email delivery, and calendar scheduling
  • Supabase / Lovable Cloud for authentication, database hosting, and secure storage
These providers are contractually obligated to protect your data and use it only for the services they provide to us.

5. Children's privacy

Our services are designed for students, and it is possible for children under 13 to create an account. We do not knowingly collect personal information from children under 13 without appropriate consent. If we learn that we have collected personal information from a child under 13 without verified parental consent, we will take steps to delete that information promptly. Parents or guardians who believe their child has provided information without consent may contact us using the information below.

6. Data security

We use industry-standard security measures, including encrypted connections, secure authentication, and access controls, to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data retention

We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your choices

You may update certain account information by logging into your account. If you have questions about your information or wish to stop receiving communications from us, please contact us using the information below. At this time, we do not offer automated deletion, correction, or data-export requests through the platform.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. Continued use of our website or services after changes are posted means you accept the revised policy.

10. Contact us

If you have any questions about this Privacy Policy or how we handle your information, you can reach us at:
10903 SW 135th Place, Miami, FL 33186